Just who has a credibility gap: journalists or bloggers?

In a few days,at an invite-only thinkfest, bloggerati and journalists will meet under the auspices of Harvard Law’s Berkman Center to discuss “Bloggimg. Journalism, and Credibility”. I have some friends, former colleagues, and aquaintances who will be attending, including Ed Cone.

In the run-up to this event, Ed blogs about the shoddy piece of journalism from the New York Times about blogs and Iraq.

What’s funny about the article is that it’s a lot like the blog posts that most journalists who deride blogs point to as evidence of how bad they are–a single original source, relying on third-party comments on another weblog, failure to do simple fact checks. By the end of the story, I was wondering, “OK, so what exactly was the point of this?” The reporter raises lots of doubts, address only a few, and ends it so lamely that she might as well have used the cliche: “Only one thing is certain–life goes on.”

It’s been at least a couple of years since anyone thought the New York Times was infallible. But you’d think that the experience of a public witch hunt would have chastened the editors at the Times and made them pay more attention to process.

Of course, if you thought that, you would be wrong. The NY Times, and the newspaper business in general, is an archaic institution that wraps itself in the glory of the First Amendment while continually selling off the good china of its reputation to pay the bills. In other words, general audience print journalism is the Wizard of Oz of modern media–pay no attention to the declining talent and energy behind the curtain.

Despite the advanced technology available to journalists of all walks today, many newsrooms have until recently totally escewed having actual Internet access in their newsrooms. Until recently, for example, only a select few reporters at the Baltimore Sun (based on my conversations with Sun reporters on the topic) actually had access to the Internet (or even their e-mail) at their desktop–reporters filed copy from terminals plugged into an archaic editing and layout system. At least they aren’t printing thermal “slicks” and doing manual paste-up of mechanicals any more.

And even now that they have the resourcves available, your average newspaper reporter doesn’t have a solid grasp of how to use them–or the time to use them properly.

But that’s hardly an excuse for not properly attributing sources. Even we in the technology news business know how important proper attribution is to the credibility of a journalist. People who cobble quotes together and manufacture what they can’t get firsthand quickly get a reputation for being hacks, and nobody will talk to them.

And reporters just seem to get twice as stupid when they write about bloggers, or practically anything about the Internet. They seem openly hostile to bloggers, and treat the Internet like something to be alternatingly feared and mocked.

There are several big lies that general audience journalists pull out whenever they want to go after blogs:

1) Objectivity. Because blogs are run by opinionated individuals and not by big, safe editorial operatons that screen stories carefully, they are inherently less objective than professional news media.

Bullshit. Print objectivity is a lie. All stories are written from a point of view–the hook for the story presents a particular point of view, and it’s usually that of the journalist (or the editor who rewrites the story), filtered through the experiences of the writer or editor. And an editorial process never helped Fox News, or stopped NYT and USA Today reporters from making up entire stories without getting caught.

2) Resources. Professional journalists lay claim to a wealth of informed sources that somehow make the quality of their information better than what individual bloggers can pull together.

Again, bullshit. Bloggers often have deep experience in the areas they write about, an Internet full of assignment editors and ready sources to help them build stories, and the ability to revise on the fly as new information becomes available. General assignment reporters often start with a press release; bloggers start more often with first-hand experience and established connections in their niche.

3) Credibility. This lie is built on the other two–because they are objective and have well-established resources, the traditional news media claims that they are more credible than independent sources like bloggers. Plus, they’ve been around longer. They’re institutions. You can trust them.

Total bullshit. The news media have been around a long time, and they’ve been screwing up for just as long. There was no “golden age” of print journalism any more than there was a “golden age” of strip-mining; since their formation, media organizations have been playing sleight-of-hand with the truth when it benefits them, just by the nature of their organizational culture. The people who have exposed greater truths were always iconoclasts within or outside of those organizations, and their bext work was often in the individual form. Take Upton Sinclair, for example.

If Upton Sinclair were alive today, he’d probably be a blogger, not a NY Times reporter.

I Are A Network Engineer

So, it's a sad state of affairs when you have a network outage because of the way your kids put things away. But that's what happened in our basement family room, where the kids shoved so much crap onto shelves that it pulled down my homemade wire run. That, in turn, put just enough strain on the terminals in one RJ-45 jack in my wiring closet – slash – network hub rack – slash – WAN equipment area (the place where my hub, router, and cable modem live) to cause a pair of wires to touch, creating an interesting cross-talk problem that took me a while to track down.

Apparently, that was all it took to push a 10-year old pocket hub that had been holding together my second-floor segment of the household LAN to decide its time had come, and it crapped out completely. It seems it was for the best anyway–my network speed has improved radically, so I suspect the hub was causing some latency or collision problems that I had never noticed. Hasta la vista, hublet.

Meanwhile, for a week, my sons had no Internet access while I tried to find the time to isolate the wiring problem and fix it. Tonight, I found the offending wiring block and re-did the punchdowns; within minutes, they were watching the new Harry Potter trailer.

Yet another reason to go totally wireless in our house, I suppose. But if we did that, all my 10Base-T skills would go to waste…

Comcastration III

Comcast experienced a network-wide crash in the Baltimore area at noon
today. Not only that, but Comcast's phone response systems are
totally hosed as well–dialing in through their 800 number takes you
to pay-by-phone no matter what you do. A human being reached via a
local number said that the company was hoping to restore broadband
service by 3:00 today.

E-vandalism? E-warfare by Disney? Who knows?

The Ultimate in Moblogging

There's a growing amount of concern about the impact of RFID technology on privacy–you know, if you don't yank the tags, and the UPC-based tag is still on your person in the clothes or shoes or merchandise you're wrapped in, you may be leaving your unique consumer signature every time you pass by an RFID reader close enough to pick up the data. So, like as you go through the doors of any store, or through a metal detector, or through the toll booth…

Here's a great application for DARPA to look into for this: an RSS feed for every RFID tag issued, that updates every time the tag passes through another checkpoint. Want to know in near-realtime where a particular pair of sneakers has been? Subscribe to its RSS feed, and you could have its global coordinates posted to a dynamic weblog. Where's that kid off to? Enter the UPC code on his new pair of Air Jordans, and you'll not only know when he arrived at the mall, but potentially who with. Yowza!

[buzzword compliant/ dotCommunist]

Microsoft Monoculture meets Monsanto

I had a phone conversation with my good friend Jeff Angus yesterday; he had read my Windows as Potatoes screed from Friday night, and reminded me that we had a similar conversation about monocultures and technology five years ago. He also suggested that maybe Monsanto was a better metaphor for Microsoft.

Monsanto has created a defacto monoculture through genetic engineering that gives customer a product that not only is derived from a narrow gene line, but is also sterile (so they can't cross-breed it with something else and correct any of its problems on their own) and guarantees post-sales support will come only from their licensed agents, spraying with their chemicals. Sure, it's easy to use, but as resistant strains of pests and weeds start to go after the vulnerabilities in the genetic/chemical firewall Monsanto has built, you're stuck waiting for their engineers and scientists to get a “patch” out in the next version of the product, which won't come out until next growing season at the earliest.

So is Windows the potato of the Internet age or the sorghum? Well, considering that Microsoft “eats its own dog food,” maybe it is more feed-quality than for human consumption.

[buzzword-compliant]